Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our Services, we collect:

• Full name and date of birth
• Email address and phone number
• Residential address and country of residence
• Government-issued identification documents (for KYC verification)
• Bank account information and payment details
• Transaction history and financial information
• Cryptocurrency wallet addresses (if applicable)

Automatically Collected Information

We automatically collect certain information when you use our Services:

• Device information (type, operating system, unique identifiers)
• IP address and location data
• Browser type and language preferences
• Usage data and interaction with our platform
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To process transactions, verify your identity, and provide customer support
• Security: To detect and prevent fraud, money laundering, and unauthorized access
• Compliance: To comply with legal obligations, including KYC and AML regulations
• Communications: To send transaction confirmations, updates, and marketing materials (with your consent)
• Improvement: To analyze usage patterns and improve our Services
• Legal Protection: To enforce our Terms of Service and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We work with third-party service providers who help us operate our business, including:

• Payment processors and financial institutions
• Identity verification services
• Cloud storage and hosting providers
• Customer support platforms
• Analytics and marketing services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of iReceive, our users, or others
• Prevent fraud or illegal activity

Business Transfers

If iReceive is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal and regulatory requirements (typically 5-7 years for financial records)
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security

After the retention period, we securely delete or anonymize your personal information.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for marketing communications or other optional processing

To exercise these rights, please contact us at privacy@ireceive.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our Services
• Provide personalized content and advertising
• Enhance security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Displaying a prominent notice in our app or platform

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: